Slack vs Twist: The Better Approach To Your Workplace Communication

by | Dec 10, 2020

Communication tools when competing have a thin line that differentiates them from their contenders.  While Slack created the segment of workplace communication tool, the team at Todoist after having used Slack and getting buried in notifications from an ever-growing number of channels created Twist.

We dived deep to check out the way both these top team communication apps work and how they approach to maximize productivity for workplace communication and help replace the unnecessary communication fuss with an organized approach.

Slack vs Twist: Pricing

Slack and Twist cater to provide a communication platform for your teams but they approach it in different ways.

SlackTwist
Freemium-10k searchable messages
-10 apps and integrations
-1-to-1 video calls
-Two-factor authentication
-Access 1 month of comments/messages
-Up to 5 integrations
-5GB file storage
-Unlimited guests
Paid Plans
(billed annually)
-Standard: 6.67 USD / user
-Plus: 12.50 USD / user
-Enterprise
-Unlimited: 5 USD/user

Both Slack and Twist offer Freemium plans. Slack’s freemium plan offers messaging, calling, and more integrations. If you are a small team, then this can fit well. Whereas for bigger teams where a lot is going on simultaneously, Twist can provide a calmer way to manage work.

If pricing turns out to be a hitch while picking one of the tools, you may want to check out Flujo as an alternative. It’s more affordable than Slack or Twist while offering more advanced native features such as Drive, Calendar, Notes, and Kanbans.

Slack vs Twist: Structure

Slack and Twist structure conversations in a slightly different way. Both use broad workspaces consisting of channels to organize content, but whereas Slack channels are a stream of real-time messages, Twist focuses on threads.

Slack

Slack is basically an instant messaging tool. In Slack, you Direct Message or form channels and other members to it. It mainly focuses on real-time instant messaging.

UI is customizable where one can change the layout on the left side pane and also choose from different themes available.

To organize conversation within a channel threads can be created. If you started a thread, replied to a thread, or were mentioned in the original message or any thread replies, you’ll be notified of new replies to a thread. You can choose to follow it to stay in the loop. To stop receiving notifications of new activity, you can unfollow a thread at any point.

For modes of communication, on top of text communication, slack also has the calling feature which is available for the Standard, Plus, and Enterprise Grid subscriptions. You can start a voice or video call from a group DM or a channel and share your screen. Calls can have a maximum of 15 participants.

Twist

Twist uses a thread structure, to organize your conversations by topic and easily find them later. On the extreme left panel you can find all the workspace’s channels, then threads in the middle, and finally the messages within the selected thread.

With topic style conversations, discussions become documentation which remains in the channel forever without the unlimited scrolling up to find old conversations which happen in Slack. As new team members join your team they can easily access all the topics discussed in the past and this helps in knowledge transfer to them.

Slack vs Twist: Integrations

The Slack App Directory has more than 2,000 apps with integrations to all kinds of third party applications from many different categories. You can send messages to your task manager of choice, receive calendar notifications within Slack, manage Trello boards from a Slack message, and so on. The possibilities with Slack are endless. Slack does have more integrations and deeper integrations at that. 

Twist cannot beat Slack in terms of integrations. In total it has 14 third-party app integrations among which are Todoist, Zapier, Github, Google Drive, etc.


Slack vs Twist: Managing Notifications

 Managing notifications becomes a very important aspect when using a communication tool. You don’t want to be bothered with everything and also you don’t wanna miss they somebody directs a question to you.

Slack

Slack allows you to configure the notification for the app directly and also for individual channels. By default, notifications are on desktop & mobile for DMs, @mentions, the thread you are following, and Slackbot messages.

Slack allows you to configure the notifications for desktop & mobile devices separately. You can choose what you want to be notified about.

It also allows you to set a notification schedule if you only want to receive notifications during certain hours or on certain days. Outside the days and hours that you set for your schedule, your notifications will be paused.

You can also set keywords to trigger notifications about topics that are important to you. Whenever someone uses one of your keywords in a channel that you’ve joined, you’ll receive a notification 

While Slack was designed to replace emails, when you’re away from your desk, you’ll receive notifications by email or from your Slack mobile app. This defeats the purpose of using a communication tool in the first place.

Twist

Twist allows you to manage your notifications for desktop and mobile app channel-wise. 

When you’re not using Twist, you can ensure you don’t get pinged for every notification right after you close Twist. You can choose the timeframe in which you would like to be notified when you are not active.

You can also choose which types of notifications you’d like to receive by email.

To have a distraction-free time for your work, you can snooze all notifications for a set time or   You can also set to snooze notifications for a pre-determined time frame with Scheduled snoozing.

You can also set a Time Off to turn off all notifications when you are off work for a vacation or any other reason.

Summary

While both Slack and Twist are great tools to manage your workplace communication, they both have their shortfalls. Twist is designed for a slow-paced asynchronous style of communication while Slack is great for real-time fast communication with feature-rich integrations. 

One cannot claim to have a better approach than the other. If you have a big team, Twist could make it easier for you to stay on top of multiple channels with topic-focused discussions. You don’t have to bother to keep checking your channels and be less worried about missing something while working on multiple topics or projects at the same time. Slack could be a better fit for teams with lesser users in a channel and without a growing list of channels to keep an eye on.

To provide a hybrid approach to this, we at Flujo have built a team communication & collaboration suite with the most needed elements of an integrated workspace like task management & workflow management. We have brought all other workspace essentials like messenger, calling, drive, calendar, and kanbans in a single tool. You can know more about all our features in detail here.

Happy Working!!

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